In-App Messaging & Communication Policy

In-app messaging may be used for course questions, help requests, mentor and instructor feedback, parent progress communication, admin notices, project review, safety reporting, and program support.

All communication must be respectful and professional. Harassment, pressure, exploitation, threats, manipulation, and solicitation of students are prohibited.

When students are minors, communication remains inside approved Academy channels unless an administrator-approved exception exists. Direct adult-to-minor messaging is disabled by default. When enabled by an administrator, direct messaging between adults and minors is logged and subject to review.

Users may not request passwords, wallet seed phrases, private keys, financial account access, unauthorized contact information, inappropriate personal details, off-platform private contact with minors, money, investments, tokens, loans, or gifts through Academy messaging.

Messages may be logged, reviewed, flagged, moderated, or escalated for safety, support, compliance, or program quality. Administrators may review message content when safety concerns are reported.